Guides

Common causes for uploads failures in the browser

These are some of common causes and solutions for upload failures in the browser when using File Picker.

Upload failed because:

  1. There is no internet!
  2. You loaded the html file using file:// protocol in the web browser by opening via your file system instead of http://
  3. You provided incorrect uploadKey when initialising the Picker
  4. Your account settings do not allow uploads from the domain you are uploading from

Developer Tip:

To test uploads from your computer, you must load the picker via http protocol in a browser. Here's how you can do that if you have python installed in your computer.

  1. Place the index.html containing the picker embed code in a folder
  2. Open a terminal window and change to the folder above
  3. Run python -m http.server
  4. Visit http://localhost:8000/index.html